CAPABILITIES
Real-time scheduling
Conifer Health’s Patient Scheduling service provides real-time capture of appointments, cancellations and pre-registration efforts, increasing schedule density and keeping your calendar up to date.
Seamless integration
By smoothly integrating with your existing scheduling system, our scheduling team is a seamless extension of your technology and brand. Your patients experience friendly, efficient service from the health system they trust.
Live and automated support
Our patient appointment confirmation calls significantly reduce no-show rates for scheduled appointments. Choose our automated system or live reminders for a more personal, caring touch.
Extended coverage
Morning and evening scheduling make you available outside normal business hours. Increased availability means more real-time capture of scheduling details.
HOW WE'RE DIFFERENT
In-depth knowledge and unmatched experience
More than 30 years of healthcare-focused marketing and contact center experience make Conifer Health one of the nation’s foremost providers of scheduling services. We understand the issues you face and the importance of building positive patient relationships.
Highly trained, multilingual patient advisors
Our accredited multilingual patient advisors receive ongoing phone, web and live training to strengthen their healthcare knowledge and customer service skills. Our expert staff and rigorous quality assurance programs work to make every call a positive experience.