Patient Communications & Engagement
HOW WE'RE DIFFERENT
30 years of experience
Conifer Health is a CMS-approved HCAHPS survey administrator. We have more than three decades of experience and follow guidelines set by the Council of American Survey Research Organizations.
Better data in half the time
We reach out to your patients when they’re best able to remember and respond—three days after discharge compared to two weeks with other firms. We deliver higher quality responses and the most accurate form of satisfaction measurement.
Customized surveys for your unique needs
Our flexible approach to survey design makes it simple to customize questions for your unique situation—and make changes quickly to target new information needs. Custom data analysis lets you look at results by any segment or unit.
Emphasis on action
We deliver data you can use to make real-time decisions to improve satisfaction at the floor, unit or room level—and monitor progress daily. We interpret patient’s verbatim comments and provide web-based, enterprise-wide access to findings.