The Patient Access Manager will assist in short and long range planning recommendations for all registration process areas and patient access functions. This role will oversee departmental staffing responsibilities and will manage all operational metrics to ensure client and company goals are met.
The Patient Access Representative will support scheduling, registration, patient pre-admission and admission, reception and discharge functions. This role will educate patients about financial liabilities and must comply with patient liability collection techniques before, during and after the date of service. Bilingual skills a plus.
The Follow Up Associate position will perform collection follow-up steps with insurance carriers and/or patients regarding open accounts receivable and/or delinquent accounts. This position holds additional duties with respect to research and possible exposure to multiple practice management systems.
The Patient Access Supervisor will be responsible for leading all daily Patient Access operations. This position will manage all operational metrics to ensure departmental goals are met as well as assist in preparation for both short and long range planning for all registration process areas including Admitting, Centralized Scheduling, ED and any on- or off-site clinics.
The Director of Patient Access will proactively drive continuous improvement in overall daily outcomes and operations of the Patient Access department for a specified hospital or facility. This position will utilize resources effectively to ensure the safe, efficient and positive processing of patients through the Patient Access flow. This role will also effectively manage staff to ensure consistent strong performance.