Talk to Stephen Mooney and his enthusiasm for making healthcare better for all involved shines through immediately. That enthusiasm coupled with his “never stop evolving” mantra is what sets Conifer Health apart almost instantly. “We were born out of a care delivery organization,” he emphasizes. “We understand what clients face every single day, from every side. Patient care and engagement, revenue and expenses, access to capital and cash, and population wellness.”
"No company in the industry has the depth and breadth of experience that Conifer Health represents, nor can anyone match the passion of Conifer Health’s people” he says. “Take a tour,” he insists. “You’ll see what we really bring to making a difference in healthcare.
At Conifer Health, we understand that not every organization is equipped to deal with all the multiple competing operational priorities or priorities that require personal attention or can’t be delegated. But they aren’t necessarily best suited or equipped to deal with the financial and performance-related changes happening due to healthcare reform. “We are,” Steve says. “It’s all we think about.”
After more than 25 years in the industry, Steve takes the work Conifer Health does for clients extremely personally. “We can help them so much,” he says of many of the organizations that continue to do this for themselves, or turn to other providers. “I know everyone in this space, and there is no way anyone can do for you what we can,” he states. “But people can’t see that from the outside. You have to come in and look.”
If that sounds like an invitation, “It absolutely is.”
- President of Conifer Health Solutions since its formation in 2008
- Leader of Conifer Health’s predecessor organization, Tenet Patient Financial Services, from 2004 to 2008
- More than 25 years of revenue cycle industry experience with Conifer Health and Tenet
- Bachelor of Arts, Stockton State College, New Jersey
- Master of Business Administration, Pepperdine University
- Featured in December 2013 issue of Smart Business Dallas: “Reconstructive Success Story”
Kyle Burtnett joined Conifer Health as Chief Operating Officer in 2017 bringing with him 15 years of healthcare leadership experience. Take a look at the short list of Kyle’s accomplishments and it would be fair to say that he is serious about operational excellence.
Kyle’s accomplishments have earned him and his teams many accolades including the Tenet Lifetime Achievement Award. Kyle’s achievements include building and operating a successful outpatient business at Tenet ultimately resulting in the USPI joint venture, leading the highly effective integration of Tenet and USPI and transforming USPI from a surgery center operator to an enterprise ambulatory solution with the addition of imaging and urgent care business lines.
Over the years, Kyle has come to understand that it’s the smallest details that can make or break a process. "In healthcare, we are always evolving to keep up with the challenges of ‘right now,’" Burtnett said. "But that doesn’t mean there aren’t opportunities to align the bigger picture with the fine details to create better business outcomes for our clients."
In addition to his motivating leadership style, Kyle is known to his teammates as a great communicator, collaborator and change agent. It’s this winning combination that makes him the perfect fit as Conifer Health’s first COO.
- Most recently served as President of Ambulatory Services & Chief Integration Officer at United Surgical Partners International
- Held several key leadership roles at Tenet Healthcare, including Senior Vice President of Outpatient Services Division
- He is active in his community, serving as a former board member of Downtown Dallas Inc. and a member of the Greater Dallas Chamber 2008 Leadership Class
- Earned a bachelor’s degree in management from the U.S. Air Force Academy in 1998, and an MBA from the University of Southern California, Marshall School of Business, in 2003
Like every great CFO, Dan Karnuta really knows his business. He has more than 25 years of experience in corporate finance, accounting and taxation, as well as in human resources and information technology operations. His knowledge base is both broad and deep – which makes him a perfect fit for Conifer Health.
"Conifer Health has assembled the best knowledge base along with the best systems capabilities in the health performance and management industry," he says. “Combining the subject matter expertise of the comprehensive healthcare operational process with a client-oriented delivery culture provides an attractive alternative to clients that are seeking value-based performance excellence.”
Prior to joining Conifer Health, Dan served 18 years in domestic and international leadership positions at Dell and Perot Systems. That experience gave him insight into our global economy that many business leaders never realize, and it helped him truly appreciate what Conifer Health brings to the table for its clients.
- Previously served as Executive Director of Finance at Dell, Inc.
- Also held several key financial roles at Perot Systems Corporation, including Chief Financial Officer of the Healthcare Industry Group and Vice President of Planning and Decision Support
- Bachelor of Science degree in Accounting from Pennsylvania State University
- Master of Science degree in Taxation from American University in Washington, D.C.
- Member of the American Institute of Certified Public Accountants
Using her more than 25 years of experience to make a difference – to help clients deliver better care to more people – is at the heart of Norma Zeringue’s agenda. “I’ve worked in nearly every department in hospital operations,” she says modestly. “Marketing, AP, payroll, accounting, operations, business development, systems, government programs.”
Modesty aside, Norma’s experience has given her an exceptionally broad perspective and an appreciation of the people side of healthcare. “I have seen how a consistent, positive customer experience makes a huge difference,” she says. With a workforce of more than 12,000, Norma is focused on making sure as a service organization that each and every associate is focused, engaged, and ready to assist our clients and their customers.
- Previously served as Senior Vice President, Human Resources and Strategy, and Chief People Officer
- Previously Vice President of Process Innovation and Financial Integrity for Tenet Patient Financial Services from 1999 – 2008
- More than 25 years of leadership roles across Tenet
- Bachelor of Science, Nicholls State University, Louisiana
- Master of Business Administration, University of Phoenix, California
Ask Cole Brown what makes a great company great, and she’ll reply with one word: people. "You can have the best strategic vision and the plushest office space, but its great people that bring relevance to those elements," says Cole.
It takes a sincere and transformative leader to build and sustain world-class teams, and Cole fits the bill. As Conifer’s Chief HR Officer, her focus is on developing the most talented professionals in the healthcare industry. "My top priority is highlighting our extraordinary atmosphere to attract the best talent to Conifer." Cole says. She’s also keen to deliver highly collaborative working relationships that generate tangible business results across the entire organization.
Along with a wealth of experience in talent management, acquisition, and development; Cole brings deep knowledge about best practices for managing large, geographically dispersed employee populations, like Conifer’s. Prior to joining the organization, she served as Senior Vice President of HR for U.S. store operations at Walmart, where she led a team of more than 600 professionals who managed the needs of 1.3 million employees at 4,200 retail locations. While with Walmart, she held several senior leadership roles that focused on a broad spectrum of HR and legal areas, including Equal Employment Opportunity (EEO), employment practices and diversity strategies. Prior to her time at Walmart, Cole served with Bashen Consulting, Wickliff & Hall, P.C. and Doerner, Saunders, Daniel & Anderson, L.L.P.
- Serves as Conifer Health’s Chief Human Resources Officer since early 2015
- Served as Senior Vice President of HR for Walmart prior to her current role
- Served as Chief Diversity Officer for Walmart
- Member of the American Bar Association and National Bar Association
- Member of the Society of human Resource Management, HR People & Strategy and the Network of Executive Women
- Bachelor of Arts, Sociology, Southern Methodist University
- Juris Doctor (JD), Southern Methodist University School of Law
Take some time to get to know Jim Brashear and you’ll discover he has a knack for taking complex ideas and making them easy to understand. And with more than 30 years of legal experience in data privacy, cyber security, technology, corporate governance, mergers and acquisitions, international transactional matters and more, he has had lots of practice. Jim is Senior Vice President, General Counsel and Corporate Secretary for Conifer Health. In this role he has oversight of all of the company’s legal, contracting and government relations efforts.
"We work in an industry that is rapidly evolving and one where patient and consumer protections are always top-of-mind. The more we can educate Conifer Health team members about the laws and the issues that shape our business, the better they will be at advocating for consumers, clients and our company."
Jim joins Conifer Health from Zix Corporation where he served as General Counsel and Corporate Secretary. Previous to his stint at Zix, Jim was a corporate securities partner at Haynes and Boone; a Senior Vice President, Deputy General Counsel, Corporate Secretary and Chief Governance Officer at the Sabre Holdings Corporation and a senior attorney at AMR Corporation’s subsidiary American Airlines, Inc. He was also an associate at Skadden, Arps, Slate, Meagher & Flom and O'Melveny & Myers.
- Member of the Bar of the United States Supreme Court, the California Bar Association and the State Bar of Texas
- Served as National Director of The Society of Corporate Secretaries and Governance Professionals and as the Society's 2013 National Conference Chair
- Served as Co-Chair of the Programs and Cloud Computing subcommittees of the Information Technology, Privacy and Electronic Commerce Committee of the Association of Corporate Counsel
- Received a Juris Doctorate degree, magna cum laude, from the University of San Diego School of Law; served as Executive Editor of the law review
- Earned a Bachelor of Arts in political science from the University of California at San Diego
"Exciting" isn’t the first word that one would associate with corporate ethics and compliance programs but Dan Feldman, Conifer Health’s Senior Vice President and Chief Compliance Officer, sees it differently.
"While most of us see rules and regulations, I see an opportunity to promote understanding," says Dan. "As part of a company that is strongly committed to high standards, my goal is to empower all team members at Conifer Health to make decisions that positively impact our reputation in the ever-changing healthcare marketplace."
As a recognized expert in enterprise risk management and compliance auditing best practices, Dan brings 20 years of experience in highly-regulated industries to Conifer Health. He is responsible for managing Conifer Health’s enterprise-wide ethics and compliance program. Dan also directs the company’s privacy and security compliance program.
Dan’s expertise not only helps enrich Conifer Health’s culture of ethics and compliance, it increases the value the company offers to hospitals, health systems and accountable care organizations. >"By following compliance auditing best practices and continually adapting to the evolving needs of our clients, we empower them to focus on what matters the most to them,>" Dan says.
Prior to joining Conifer Health, Feldman held various leadership positions at Dean Foods Co. in Dallas, serving most recently as vice president, chief litigation counsel and chief compliance officer. In that role, he managed the company’s ethics and compliance function, as well as its litigation matters, including employment litigation and counseling, and sat on the company’s Enterprise Risk Council.
- Serves as Conifer Health’s Senior Vice President and Chief Compliance Officer since 2017
- Served as Vice President, Chief Litigation Counsel and Chief Compliance Officer for Dean Foods Co.
- Member of the Society of Corporate Compliance and Ethics
- Member of the State Bar of Texas
- Bachelor’s Degree, History, University of Pennsylvania
- Juris Doctor (JD), University of Texas School of Law
Chris feels lucky to work with people who see things the same way. “Innovation is a word we use a lot,” Chris says, but innovation is really centered on service to clients. “Our innovations have to drive Conifer Health to adapt to our clients and their customer’s needs.”
"It’s my job to know the right technology and information systems that helps drive operational performance,” says Chris. He leads the company’s strategic focus on technology needs and innovation solutions as they relate to existing business and clinical systems and to those of new Conifer Health clients. “I want to make sure that our employees have easy access to the data they need to be efficient for our clients; and that clients have information at their fingertips to make critical performance and health management decisions.”
Prior to joining Conifer Health, Mr. Tyler had more than 13 years of service at Perot Systems Corporation — 11 of which were dedicated to Tenet Healthcare. Most recently, he served as Perot Systems’ chief operating officer for the Tenet account with overall responsibility for both technical project delivery and day-to-day technical operations for hospitals across Tenet’s enterprise. During his tenure with Perot Systems, one of his many accomplishments was the creation of the enterprise integration architecture that Conifer Health uses to serve its revenue cycle management clients today.
- Served as Conifer Health’s Chief Information Officer since July 2009
- Previously Tenet Account COO for Perot Systems from 2008 to 2009
- Designed and delivered the IT strategy, infrastructure and integration model for Conifer Health’s Integration and Productivity Platform, ACE
- 13 Years of Experience Architecting Enterprise Solutions for Tenet Healthcare, including Tenet’s Physician Portal, Reserve Management and Patient Access ADT Systems
- Bachelor of Science, Computer Science, Texas A&M University
With more than 35 years of healthcare experience, Allen Hobbs is a leader whose opinion is sought and respected by physicians, peers, and executives. As president of Physician Services, Allen oversees Conifer Health’s strategy to help physician groups drive sustainable financial performance and better outcomes through integrated patient services, health information management, revenue cycle outsourcing and risk management solutions.
"Healthcare organizations are under pressure to cut costs and improve reimbursement and cash flow, all while balancing the challenges with having skilled resources," says Allen. "It’s our job to not only advise these organizations on best practices, but also to work collaboratively to address the complexities providers are facing with new payment models, shrinking reimbursements, expanded network coverage and other regulatory changes."
Prior to his current role, Allen served as Conifer Health’s senior vice president and chief client officer where he led business development and client relationship management for the enterprise. Allen’s vast healthcare experience includes leadership positions and P&L responsibility for companies providing financial and clinical solutions (technology, products, consulting and outsourcing services) to healthcare providers.
- President of Conifer Health’s Physician Services since 2016
- Served as Senior Vice President and Chief Client Officer of Conifer Health from 2013 to 2016
- Served as President of Sales, Client Management and Field Operations Support for MedAssets, Inc. prior to Conifer Health
- Previously an owner and Executive Vice President at OSI Systems, Inc.
- Previously held Executive Leadership roles at Transcend Services and HBOC
- Bachelor of Business Administration from the University of Georgia
Spend a few minutes with Megan North and you’ll quickly understand that she has a laser-like focus on helping the healthcare industry transition to a value-based healthcare model. For 25 years, she and her team have been meeting this challenge, starting with the highly regulated and capitated market in California.
"How can organizations begin the journey toward value in the current environment where they are still being reimbursed for volume?” That is the question hospital and physician leadership is asking, especially when there are no clear models to follow. “We’ve built both the business plans and the underlying technology infrastructure to answer this very real need in the industry,” says Megan. “Our services and solutions have been operating in real healthcare environments for decades – that is a proven track record that other vendors just don’t have.”
With the acquisition of InforMed Health Solutions in 2012, Megan now leads a nationwide operation of value-based care solutions providing Clinical Integration, Population Health Management and Financial Risk Management for more than 300 organizations including IPAs, commercial and Medicare ACOs, clinically integrated organizations, full-risk bearing providers, hospitals, health systems, self-funded employers, Taft-Hartley plans and federal/state employer plans.
- Served as president of Conifer Health’s Value-Based Care since its formation in 2012
- Served as CEO of Cap Management Systems for more than 13 years
- Megan was a driving force within Tenet leading several key initiatives tied to health care reform and supporting the formation of clinically integrated organizations throughout the country
- 25 years of risk-based hospital and physician practice operational expertise
- Created a highly successful model for physician and hospital alignment in California, including services and technology infrastructure
- Bachelor of Arts, Boston University
- Masters of Business Administration, Pepperdine University Graduate School of Management
"Our clients are the best source to drive improvements in our industry and advance Conifer Health’s purpose of providing the foundation for better health,” says David. “The engagement and trust we build with our clients allow for opportunities to make a positive impact within each of our client’s individual communities. I’m proud to represent a company where service is a core, corporate value and team members are unified in our unwavering commitment to provide exceptional service to our clients."
As Vice President and Chief Client Officer, David serves as a strategic leader, providing business insight on all aspects of Revenue Cycle Services. David and his team work closely with Conifer Health’s Operations team to ensure client expectations and objectives are met and/or exceeded, and serve as a valued partner to ensuring our services and relationship with clients evolve with the ever-changing healthcare environment.
Prior to joining Conifer Health in 2014, David served in a variety of healthcare senior leadership roles related to client management, service delivery and operations for six years at Health Management Systems, 11 years at Perot Systems and 10 years at Electronic Data Systems.
- Serves as Conifer Health Vice President and Chief Client Officer since November 2017
- Served as Conifer Health’s Vice President of Client Delivery in 2015-17
- Served as Conifer Health’s Vice President of Client Management in 2014-15
- Proven track record in client relationship development and management, sales and new business development, operations management and team building
- Earned a bachelor’s degree in Business Data Processing from Carson-Newman College